Bonjour,
Ce n’est pas le premier post ayant été posté en ce qui concerne le Blue Screen THREAD_STUCK_IN_DEVICE_DRIVER_M . Néanmoins cela fait maintenant plus d’un mois que je suis sujet à ces crash intempestifs et que je ne parviens pas à résoudre, malgré les nombreuses recherches que j’ai pu faire dessus, avec toujours ce même message d’erreur qui reviens.
Je dispose donc d’un Pc portable Asus TUF FX 505 DU équipé de:
_processeur AMD Ryzen 7 Mobile 3750H
_ carte mère ASUSTeK COMPUTER INC. FX505DU 1.0 avec un bios à la version 306 ( soit la dernière disponible )
_ carte graphique :
NVIDIA GeForce GTX 1660 Ti
AMD Radeon™ RX Vega 10 Graphics
Jusqu’à ici j’ai tenté de : Désinstaller et avec DDU le pilote nvidia et de tout réinstaller proprement, mettre à jour mon bios à la dernière version, faire un scan des fichiers de Windows, en vain. Lors de période de forte activité ( en jeux où juste après ) le blue screen se produit.
Je vous joins le résumé de Who Crashed pour que vous en sachiez plus sur mon problème :
System Information (local)
Computer name: LAPTOP-QPV9SN3R
Windows version: Windows 10 , 10.0, version 1903, build: 18362
Windows dir: C:\WINDOWS
Hardware: TUF Gaming FX505DU_TUF505DU, ASUSTeK COMPUTER INC., FX505DU
CPU: AuthenticAMD AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx AMD8664, level: 23
8 logical processors, active mask: 255
RAM: 8388243456 bytes (7,8GB)
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sat 31/08/2019 15:24:37 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\083119-12078-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40D75)
Bugcheck code: 0x100000EA (0xFFFFE20DBA70D080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 31/08/2019 15:24:37 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (atikmdag+0x6EA10)
Bugcheck code: 0xEA (0xFFFFE20DBA70D080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0342980.inf_amd64_690dab845355734a\B342728\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER
On Thu 29/08/2019 22:35:15 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\082919-46531-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40D75)
Bugcheck code: 0x100000EA (0xFFFFAE092EB1E080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Tue 27/08/2019 23:39:08 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\082719-10421-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40D75)
Bugcheck code: 0x100000EA (0xFFFFB9863FF1D080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
En espérant obtenir une solution, je vous remercie d’avoir pris le temps de me lire !