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    "title": "Feed Clubic (John Rauscher)",
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            "url": "https://www.clubic.com/actualite-280430-centres-appels-mettent-quete-outils-qualite-tribune-john-rauscher.html",
            "title": "\"Quand les centres d’appels se mettent en quête d’outils qualité\", une tribune de John Rauscher",
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            "url": "https://www.clubic.com/actualite-135312-savoir-faire-dirigeants-entreprises-rauscher.html",
            "title": "\"La gestion du savoir-faire, préoccupation des managers ?\", une tribune de John Rauscher",
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